Premier Pizza Inc. o/a Pizza Hut
Privacy Statement.
This document was last updated November 13, 2006.

Premier Pizza Inc. o/a Pizza Hut is committed to protecting your privacy. Because we handle thousands of orders each day involving personal information, we have made the accuracy, privacy and security of that information a top priority. As part of our commitment to safeguarding your privacy, we provide this policy to make you aware of the choices you have about the way your information is used.

Additionally, this policy will explain the approach we take in protecting and using the information that we gather from you, based upon your stated preferences. For your ease and convenience, we make this notice available at each of our fourteen locations in Manitoba and on our website, identified as "Privacy Policy" with a link to this notice.

You can enjoy Pizza Hut products at all our locations without giving us any information about yourself. If you wish to use our central 987-6543 telephone number to order your Pizza Hut products or you wish to order products, or to register your Pizza Hut Gift Card or Pizza Hut Loyalty Card on-line we do need personal information to meet your request. This privacy statement explains data collection and use in those situations. This privacy statement only applies to Premier Pizza Inc. o/a Pizza Hut’s products or services. Please read the complete Premier Pizza Inc. o/a Pizza Hut privacy statement.

Personally identifiable information, referred to as personal information in this policy, is any data element or collection of data elements that directly identifies an individual or that individual's residence, including your name, postal and e-mail addresses, credit card information and telephone number.

Collection of your Personal Information
Generally, personal information is requested when you are purchasing and/or requesting products and services supplied by Premier Pizza Inc. o/a Pizza Hut by telephone or online. In addition, personal information will be collected by Premier Pizza Inc. o/a Pizza Hut if you wish to enter any of our contests or special promotions. Personal information collected and used by Premier Pizza Inc. o/a Pizza Hut in providing its products, services, contests or special promotions will include all information needed to provide fulfillment of your requests.

For example: If you order Pizza Hut pizza for delivery, we will request personal information necessary to assure we can provide the requested service and for billing purposes, such as: your name and address, e-mail address, telephone number, method of payment and credit card number if you choose that form of payment. We maintain information about your past order history and any comments you may share with us from time to time.

When ordering or registering on-line Premier Pizza Inc. o/a Pizza Hut may also collect certain information about your computer hardware and software. This information may include: the identity of your internet service provider, your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of our service, to maintain quality of our service, and to provide general statistics regarding use of Premier Pizza Inc. o/a Pizza Hut’s sites.

Premier Pizza Inc. o/a Pizza Hut also collects information about which pages our customers visit within Premier Pizza Inc. o/a Pizza Hut. This site visit data is identified only by a unique ID number, and it is never linked with personal information unless a user consents as described below.

Use of your Personal Information
We use your personal information for the following purposes:

  • To ensure our site and services are relevant to your needs.
  • To respond to your concerns.
  • To deliver products, such as Pizza Hut pizza, salads deserts and soft drinks, that you request or purchase.
  • To obtain feedback from you on new products that we may offer or on your dining experience or our customer service in general.
  • To help us create and publish content most relevant to you.
  • To alert you (by mail, direct mail, email, telephone, facsimile transmission or another medium of communication) to special offers, updated information and other new services from Premier Pizza Inc. o/a Pizza Hut, if you so request.
  • To alert you to special offers, updated information and other new services from service providers selected by Premier Pizza Inc. o/a Pizza Hut, if you so request.
  • To allow you access to limited-entry areas of our site (if any) as appropriate.
  • To better manage our marketing and promotional campaigns to our present and future customers.
  • To provide statistically relevant information to our franchisor to monitor performance of Pizza Hut in Manitoba and elsewhere in Canada subject to appropriate and necessary confidentiality arrangements, to parties involved with Premier Pizza Inc. o/a Pizza Hut.
  • In the event Premier Pizza Inc. o/a Pizza Hut is involved in a merger, sale or other reorganization, Premier Pizza Inc. o/a Pizza Hut may disclose your personal information, subject to appropriate and necessary confidentiality arrangements, to parties involved with Premier Pizza Inc. o/a Pizza Hut in such transactions.

We will merge site-visit data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of Premier Pizza Inc. o/a Pizza Hut, with your approval, we will combine site-visit data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and shall not merge your personal information with site-visit data.

We may occasionally hire other companies to provide limited services on our behalf, including call centre services, delivering purchases, answering customer questions about our products or services and products that you have ordered. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose without our and your express permission.

Premier Pizza Inc. o/a Pizza Hut may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform with law or comply with legal process served on Premier Pizza Inc. o/a Pizza Hut or the site; (b) protect and defend the rights or property of Premier Pizza Inc. o/a Pizza Hut and its family of Web sites, or (c) act in urgent circumstances to protect your personal safety, the personal safety of Premier Pizza Inc. o/a Pizza Hut employees, other users of Premier Pizza Inc. o/a Pizza Hut products or services, or members of the public.

Your information shall be stored and processed in Manitoba, Canada or any other province in which Premier Pizza Inc. o/a Pizza Hut or its affiliates, subsidiaries or agents maintain facilities, and by ordering products, services or special promotions or entering any contests, you consent to any such transfer of information outside of your province of residence. Premier Pizza Inc. o/a Pizza Hut abides by the provisions of The Personal Information Protection and Electronic Documents Act of Canada.

Your information will be retained for as long as that information is useful or may be required for the purposes listed above. Unless otherwise required or authorized by law, your information will be destroyed or will be made anonymous once it is no longer required for the purposes for which it has been collected.

Control of your Personal Information
When you register, or otherwise give us personal information, Premier Pizza Inc. o/a Pizza Hut will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Registering on-line also allows you to tell us how or whether you want Premier Pizza Inc. o/a Pizza Hut to communicate with you. After registering on-line, you will have the opportunity to establish your preferences in the Contact Options sections. There, you can decide what information you want to receive and how you want to receive it. Or you can tell us not to contact you by indicating in the contact option boxes. If you buy products on-line from Premier Pizza Inc. o/a Pizza Hut, and do not want to receive information about other products available through Premier Pizza Inc. o/a Pizza Hut, do not check the box on the checkout page (or on other pages where personal information is collected) which says: “Yes, I would like to receive other offers through Premier Pizza Inc. o/a Pizza Hut”.

If you order by telephone through our call centre at 987-6543 you can tell us whether, how or not to contact you by indicating that choice.

Premier Pizza Inc. o/a Pizza Hut may occasionally allow other companies to offer our registered customers information about their products and services, using postal or e-mail only. If you do not want to receive these offers, you should also indicate that at the time of registration by communicating or choosing that option.

Premier Pizza Inc. o/a Pizza Hut may send out periodic communications informing you of issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these communications, as they are considered an essential part of the service you have chosen.

Access to your Personal Information
We provide you with the means to ensure that your personal information is correct and current. You may contact us at 1-204-987-6543 at any time to determine the nature of the personal information Premier Pizza Inc. o/a Pizza Hut has on record for you and to correct any information that may be incorrect or incomplete. You may also change the instructions you have previously given for the use of your personal information by contacting Premier Pizza Inc. o/a Pizza Hut at this number.

If you register on a Premier Pizza Inc. o/a Pizza Hut web site, or subscribe to another service, you can review and edit your personal information at our customer profile center on line. You will be asked to enter your unique and confidential password before viewing your personal information.

At the customer profile center you may:

  • View and edit personal information you have already given us at Premier Pizza Inc. o/a Pizza Hut.
  • Tell us whether you want Premier Pizza Inc. o/a Pizza Hut to send you marketing information.
  • Choose whether you want third parties to send you their offers.
  • Subscribe for, or cancel receipt of information about our services and products.

Some services offered on Premier Pizza Inc. o/a Pizza Hut may collect information that is not accessible via the customer profile center. However, in such cases, you can access your personal information by contacting Premier Pizza Inc. o/a Pizza Hut as described above, or through alternative means of access described by the service. For example, if you buy products from Premier Pizza Inc. o/a Pizza Hut, you can review and edit your personal information by contacting one of our customer service representatives seven days a week, between the hours of 11:00a.m. and 10:00p.m. CT at 1-204-987-6543.

Security of your Personal Information
Premier Pizza Inc. o/a Pizza Hut is committed to protecting the security of or data base, its web site and of your personal information. The design and physical implementation of our telephone and computer networks and Internet connections have been reviewed and approved by Premier Pizza Inc. o/a Pizza Hut’s security experts. In addition, our infrastructure is continually monitored 24 hours a day, seven days a week for operational integrity. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in Canada in secure and controlled facilities. When we transmit sensitive information (such as a credit card number) over the Internet, we protect it through the use of encryption.

All personally identifiable information voluntarily submitted to Premier Pizza Inc. o/a Pizza Hut is secured within Premier Pizza Inc. o/a Pizza Hut’s computing environment and is subject to its applicable security policies and practices. It is corporate policy for Premier Pizza Inc. o/a Pizza Hut employees to protect the confidentiality of personal information. Our employees are aware that any violations of this policy may result in disciplinary action, including termination of employment and possible criminal charges.

Protection of Children's Personal Information
While Premier Pizza Inc. o/a Pizza Hut is a general audience site it does not knowingly collect any personal information from children.

Use of Cookies
When someone visits the Premier Pizza Inc. o/a Pizza Hut site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visit statistics described above.

We also use cookies to collect information on which links are used by our customers. This information is used to ensure we are sending information customers want to read. It is collected in aggregate form and never linked with your personal information.

Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a Premier Pizza Inc. o/a Pizza Hut web page. We do not use this technology to access your personally identifiable information; it is simply a tool we use to compile aggregated statistics about Premier Pizza Inc. o/a Pizza Hut’s web site usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs on our sites.

If you choose to not have your browser accept cookies from the Premier Pizza Inc. o/a Pizza Hut web site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.

Premier Pizza Inc. o/a Pizza Hut committed to fair information practices. Because Premier Pizza Inc. o/a Pizza Hut wants to demonstrate its commitment to your privacy, we have agreed to publish our information practices and have our privacy practices reviewed by you our customers.

Enforcement of this Privacy Statement
If you have questions regarding this statement, you should first contact Premier Pizza Inc. o/a Pizza Hut. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact Liz Pociuk at 1-204-987-6543 who is Premier Pizza Inc. o/a Pizza Hut’s call centre manager and Privacy Coordinator.

Changes to this Statement
Premier Pizza Inc. o/a Pizza Hut will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, Premier Pizza Inc. o/a Pizza Hut will notify you by placing prominent notice in its fourteen restaurants and on its web sites. Changes, if any, will not be applied retroactively and we will not alter how previously collected information is stored, used or otherwise handled.

Contact Information
Premier Pizza Inc. o/a Pizza Hut welcomes your comments regarding this privacy statement. Please contact us by telephone, e-mail or regular mail:

Premier Pizza Inc.
202-1661 Portage Avenue,
Winnipeg, MB
R3J 3T7
(204)987-6543<
privacy@premierpizzainc.com